If reinstalling the application did not help, contact Kaspersky Customer Service. Note If these files are not excluded, antivirus software might prevent appropriate access to these files, and security databases can become corrupted. and asks you to update the database before proceeding, its around 230mb download. For instructions, see Online Help for your application: So I downloaded Kaspersky Rescue Disk 10 from. If it did not activate automatically, activate the application manually.
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